Keynsham's Farrells restaurant 'confident' it will win back five-star rating

Published on: 02 Apr 2016

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April 2016

The team behind a Keynsham restaurant say they are confident they will win back their five-star hygiene rating this month.

Farrells Irish Italian Restaurant in Temple Street was given a score of 1 in an inspection by Bath and North East Somerset Council in February – meaning “major improvement required”.

The restaurant’s bosses say that the main issue raised during the inspection was a fault with the system that would allow the gas supply to the kitchen to be cut in case of emergency.

With the fault fixed, as well as repairs to some other kitchen equipment and changes to their food labelling system carried
out, manager Agim Gjurgj said a re-inspection is due in early April.

He said: “We had a safety check on February 5, which highlighted an issue with food labelling and the emergency guard button was broken. The rating was nothing to do with our food, we would have been shut down if that was the case.

“We are working on a few more jobs to get our five stars back. Customers can see from our kitchen and tables that everything is clean and I’m sure that shortly we will have five stars again.”

Farrells is listed as the top restaurant in Keynsham on Tripadvisor and was also awarded a Certificate of Excellence by the website last year thanks to customer reviews.

As part of the National Food Hygiene Rating Scheme, inspectors from B&NES assess food businesses on food hygiene, structure and cleanliness and confidence in management, and allow businesses to appeal their scores, request revisits or post a right of reply online.

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